In Their Words…
At Ruan, we truly value our drivers. All employees and their families have specific needs and concerns. We take pride in knowing we do our best to accommodate those needs and in turn retain some of the best drivers out there.
Please don’t take our word for it, read what some of our drivers say about Ruan.
“The Ruan family—all of us—is the reason to be here. We are treated with respect and work together. We have management that cares! I am proud to say that during my wife’s battle with cancer, I never missed a doctor appointment or treatment session to be with her due to management working out the schedule for us. It was a big encouragement to us knowing our income and work schedule would not suffer due to the situation. It allowed us to focus on our goal of a complete recovery.”
—Mark Howard, 4 years
“I have worked for Ruan since 1992. They have always treated us drivers very well. Ruan keeps the drivers safety in mind at all times, especially in weather related situations. Also, the equipment is kept up for our safety. I think it is great that we are not allowed to break the DOT rules of hours of service no matter how important the load is. Ruan also takes care of everything if a driver breaks down on the road.”
“Our manager oversees all departments. He is good at making sure there is good communication with the other drivers, also with the mechanics, office personnel, dispatcher, shippers, and receivers. If problems arise, he always takes care of it as soon as possible so that no more problems can arise. Working for Ruan has definitely been a pleasure!”
—Bruce Banwell, 15 years
“This is my first company driver position, after 17 years as an owner/operator, and I feel I have great equipment, very professional office personnel, get great compensation for the work I do and my quality of life has improved A LOT since coming to Ruan.”
“The best thing about having a dedicated customer is customer relations. I know most of my consignees by first name. Plus by going to the same places I get to run on familiar roads in familiar towns which makes my trips a lot safer.”
—Michael Martin, 1.5 years
“There are many reasons why Ruan is a great company for drivers. Benefits are very generous with Ruan contributing toward the cost of insurance and matching 401-K contributions. The emphasis on wellness programs and the 401-K savings is a long term benefit. I get the feeling that management really does care about the welfare of the employee.”
“Home time is a critical issue with me. The terminal I work for delivers our customer’s product in an area that allows the driver to make the delivery and return to the terminal the same day, or the next day. For me, that means I can be home four nights most weeks.”
—Gary Ludington, 11 years
“It is a rare commodity in this industry to be able to balance good home time with fair pay. Ruan prides itself on being able to provide that for us.”
“It is obvious that Ruan takes the time to understand the needs of its customers. By providing the right equipment and highly skilled maintenance team to back it up, Ruan makes “down time” just words.”
“Home time and pay are the most important things to me, but certainly in my top three is a sense of knowing I am valued and appreciated. I have all of that with Ruan.”
—Alton Rancourt, 3 months
“Ruan has been good to work for and provided a good livelihood for my family and me. You are treated as a professional, and management will work with you when time off or vacations are requested. I’ve been with Ruan almost 20 years and want to stay with this company.”
—Thomas Toops, 20 years
“Ruan gives you the option to choose the health plan that fits your family. The wellness plan provides help with gym fees, so we can stay healthy and do a better job at work.”
“The maintenance staff do a great job of keeping the trucks on the road. If something goes wrong , it is fixed promptly. There’s also great support when a breakdown happens out on the road. I’m proud to be part of such a great team.”
—Chuck Thome, 2 years
“Our maintenance personnel always take care of any safety issues and equipment problems promptly. They deserve a lot of credit for the job they do for us and this in return makes a driver more comfortable knowing there are no safety issues. They always check back with me to make sure everything was done and working correctly.”
—Bill Hayden, 14 years
“Ruan’s benefits package offers several choices. I am able to choose what is tailor-made for my family at an affordable price.”
—Sherry Bodden, 2.5 years
“Dedicated is the only way to go. It allows predictability in scheduling. It also means serving the same customers all the time and getting to know their needs, which means less time at the unloading dock.”
“Ruan’s management are some of the best people I’ve worked with. You never have to wonder what is going on. They’re always on top of the game.”
—David Dehne, 6 months
“A dedicated customer is good for me and my family. I know where I’m going and what my week is going to be like and when I will be home. My home time is very important to me. I love spending time with my wife and grandkids.”
—Rick Morelock, 3 years
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