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"They're constantly trying to enhance our operation—whether at a headquarters level or out in the field. Ruan is always trying to improve our supply chain efficiency, reduce lead time and be consistent."
Senior Analyst, Target Corporation
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"We knew that focusing on our business and outsourcing our private fleet was a very feasible option for us, but we were primarily focused on the capital investment. When Ruan came in and conducted their analysis, they uncovered a wealth of opportunities for additional efficiencies and savings that we had not even thought about. For us, this decision was a no-brainer. They really did their homework and knew the ins and outs of our logistics better than we did. By analyzing our routing and making it more efficient, we've been able to reduce our driver count from 24 to 18. The drivers are more productive because of their new incentive-based pay system. In addition, we've reduced our equipment from 22 trailers and 25 tractors to 17 trailers and 17 tractors. We will soon start receiving our new 50-foot trailers, which will increase payload by 10 to 15 percent."
Greg Martinelli, VP and GM, Waste Management
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"Our partnership with Ruan is allowing Bobcat to be a better company."
Dean Atkinson, North American Logistics Manager, Bobcat Company
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"We produce 45,000 to 50,000 gallons of milk a day that goes from the cow and is immediately cooled in the plate cooler and right onto a Ruan tanker. That provides retailers with a higher quality product for longer shelf life. We have as many as nine Ruan trucks a day that deliver our milk to the processor. The truck drivers are always polite and courteous, and they overcome some of the road challenges that we face in the Midwest in the winter. They ensure that our milk arrives at the processor in a timely manner. We selected Ruan because they haul a tremendous amount of milk on the West Coast. We consider them leaders in fluid milk transport."
Dr. Matt VanBaale, General Manager, UltiMilk Dairy
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"They exceed our expectations every time going 10 years without a problem is extraordinary. Some days we need one load and some days we need 20. They give us flexibility for whatever we need. Dispatchers from Ruan call Manatts several times a day to check on demand and see if there is a need for bulk."
Curt Manatt, General Manager, Manatts Metro
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"Ruan influences us to approach things from different angles to save costs and improve the efficiency of our whole program."
Vice President - Operations, Melster Candies
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"Ruan's attitude about serving our account is completely different from that of the companies I've used before. When Hurricane Wilma hit Florida, our electricity went down. We had generators running our computer system. Ruan sent a couple of drivers with trucks loaded with diesel. They pumped it out for about a week to keep the generators and the company running."
Director of Transportation and Import Logistics, Jarden Consumer Solutions
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"When you call Ruan, the people you deal with go out of their way to give you an answer."
Facility Manager, Terrazzo and Marble Supply Companies
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"The people at Ruan are solutions-oriented. I never heard anything from them that focused on the problem: it was all about how they were going to fix the problem. Service like that is hard to find."
Barry Cromley, Project Cargo Manager, Celtic Marine Corporation
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"Ruan is a customer-oriented company. They're transparent; I always know exactly what I'm getting and paying for. The Ruan team is very easy to deal with. When I need something, I always get an immediate response."
Denny Derringer, VP of Supply Chain and Operations, Marmon/Keystone
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"I've been a part of more than 20 start-ups and this was by far one of the best I've ever experienced."
Jim Carver, Senior Transportation Manager, Land O'Lakes
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"We had a very quick 30-day start up right after Christmas and Ruan's dedicated project team covered every aspect of the process. We were very pleased with the level of expertise brought in by Ruan as well as the exceptional driver rate which made the transition transparent to our customers."
Herman Gonzalez, Manager, Corporate Transportation and Trade Compliance, A.M. Castle
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"We found a partner in Ruan that helps us carry out our vision of being safety-centered and exceeding our customers' expectations. Ruan impresses us with the staff's willingness, at every level of the organization, to understand our business and our customers."
Tom Thoman, president of Airgas Merchant Gases, a subsidiary of AirGas, Inc.
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