Senior Public Relations Specialist

Des Moines, IA

Posted: 11/2/2021
Team Number:
Summary Information: Category: Corporate - Location: Des Moines IA
Senior Public Relations Specialist
The senior public relations specialist leads the customer satisfaction program and creates, manages, and implements PR and marketing campaigns and other communications with the goal of enriching Ruan's position with our customers, team members, and prospective customers and team members.
  • Administer customer satisfaction surveys and analyze and report results.
  • Develop written content for press releases, the web, publications, speeches, thought leadership articles, key messages, and other internal and external communications as necessary. Proactively find and capitalize on media opportunities to help raise the profiles of our Ruan SMEs in the industry and our communities.
  • Collaborate with solution engineering, sales, and operations to develop customized sales presentations, strategic partnership reports, and customer business reviews.
  • Plan and execute team member and promotional/PR events and campaigns.
  • Provide media training, talking points, and guidance to Ruan leaders to build brand awareness.  Serve as brand steward for all communications, collateral,  signage, and all other applications to ensure consistent brand standards.
  • Administer Ruan's social media accounts and assist with digital marketing efforts. Monitor all media for Ruan mentions.
  • Perform other job-related duties and special projects as required.
  • Bachelor's degree in Marketing, Advertising, Public Relations, Journalism, or equivalent work experience.
  • 3-5 years of proven marketing, advertising, or public relations experience. 
  • Must have demonstrated excellent verbal and written communication skills. 
  • Must possess the ability to capture and analyze data. 
  • Must demonstrate leadership and management skills, set priorities, and accomplish duties of the position with little supervision.
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