Regional Maintenance Manager

Southwest Region,

Posted: 6/21/2019
Team Number:
Summary Information: Category: Operations - Location: Southwest Region
Regional Maintenance Manager – Southwest Region 

Directs service and shop operations and provides leadership, planning and management for truck/trailer maintenance in assigned region.  Maximize equipment utility, customer satisfaction and operational profitability.  Will be travelling to Arizona, California, Nevada and Iowa.  Ideal candidate will live in one of these states and will have a virtual office.  Extensive travel.
  • Supervise and provide leadership to build and maintain a strong team through effective communications, recruiting, training, coaching, counseling, appraising, rewarding, developing, and succession planning.  Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
  • Develop and implement strategy to achieve safety, operational and financial performance expectations.
  • Work with the Service Managers, Terminal Managers, and direct reports in the completion of an annual operating budget, which provides the expenditures necessary to support our staff in the delivery of outstanding customer service.
  • Direct and monitor continuous improvement efforts.  Analyze operating costs, equipment utilization and efficiency, and technician wages/productivity and identify opportunities for improvement.  Develop and implement new processes to better meet established organization's needs and operational goals.
  • Build and develop business relationships with both internal and external customers.  Act as a representative of Ruan management team to the customer.  Collaborate to achieve optimal solutions and sustainable growth.  
  • Ensure compliance with company rules, DOT, OSHA, EPA, DOL and other government regulatory agencies.        
  • If operations are in union environment, assist regional management in working with local unions and collaborating with internal labor representatives in negotiating, implementing, and managing collective bargaining union contracts and issues.
  • Responsible for the safe operation of maintenance team members and equipment in assigned locations. 
  • Perform other job related duties and special projects as required.
  • Bachelor’s degree or equivalent experience.
  • Course(s) of study:  Business, Management, Transportation or related field of study.
  • At least 6 years of industry experience with at least 5 years management experience.  Strong demonstrated leadership, communications, planning, organizing and analysis skills along with experience in dealing directly with customers in both sales and customer service capacities are also required.
  • Must have had previous management responsibilities with proven ability in problem solving, team building and decision-making.  Requires an understanding of the industry and proven ability to provide service and support.   Must be willing to commit to teamwork and superior customer service.  
  • Needs demonstrated expertise in effectively supervising, leading and directing staff; ability to interact, communicate, and motivate with all levels of employees and management through excellent written and verbal communication skills.  Must have proven innovation and problem solving skills.  Must have excellent written and oral presentation skills.  Needs ability to set priorities and accomplish tasks.  Ability to manage multiple responsibilities.  Ability to listen, understand, and respond to external and internal customers’ needs in a timely manner.   Ability to work the time necessary to complete projects or meet deadlines.  Must have a strong working knowledge of MS Office products.  
  • Requires strong analytical and computer skills.  Must have good interpersonal and relationship management skills.  Needs ability to identify and implement continuous improvement processes.  Ability to read, analyze and interpret technical journals, financial reports, and legal documents.  
  • Ability to respond to common inquiries or complaints from employees, regulatory agencies, applicants, or members of the business community.  Ability to effectively present information to top management, customers, public and employee groups.

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