Logistics Business Manager

Milwaukee, WI

Posted: 7/15/2019
Team Number:
Summary Information: Category: Operations - Location: Milwaukee WI
Logistics Business Manager
The duties of the Logistics Business Manager includes managing all business functions of 1-3 Logistics Freight Management Operating groups comprised of Freight Under Management (FUM) which includes transactional brokerage, contractual logistics, support for existing  operations and sales growth.  This position has overall decision-making and P/L responsibility for the assigned accounts.  Position will have 3-5 direct reports. 
  • Supervise and provide leadership to build and maintain a strong team through effective communications, recruiting, training, coaching, rewarding, developing and succession planning.  
  • Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.  
  • Develop and maintain professional customer relations via frequent communications including on-site customer contact to help facilitate a trusted and long-term partnership. 
  • Manage all business functions.  
  • Responsible for P&L and maintaining the budget. 
  • Involvement with sales process, new and renewal.  
  • Formulate a partnership with Ruan sales personnel to promote growth.  
  • Responsible for timely and accurate RFI and RFP responses, customer pricing negotiations and contract review to reduce risk and generate account profitability.
  • Create and maintain strong working relationships with co-workers including all levels of Ruan management, direct reports and corporate support staff in order to proficiently operate and effectively manage assigned accounts.
  • Establish carrier and other 3rd party partnerships in support of customer requirements and service expectations.   
  • Act as a liaison between all parties providing direction and resolution in the event off a service failure, cargo claims or other dispute.
  • Bachelor's degree in Logistics, Transportation, Business or related courses and/or 9 + years transportation/logistic experience  in lieu of degree. 
  • 3+ years of management experience.
  • 5+ years transportation/logistics experience.
  • Must have strong computer skills, including MS Office Suite.
  • Must have customer service/relationship building skills.

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