Terminal Number: T023
Summary Information: Ruan is seeking a Dispatcher to join our team in Florence, SC
4 On/4 Off schedule working 5:00 pm-5:00 am
- Coordinates with Load Planners or customer schedulers to match loads and drivers to ensure that all loads depart and deliver in a timely manner, meeting customer's expected delivery times.
- Schedules and notifies drivers of work assignments to ensure on-time deliveries to maximize productivity and efficiency.
- Resolves problems with customers and drivers to determine delivery needs.
- Assists in expediting and locating missing, misrouted, delayed, returned or damaged freight.
- Organizes and prepares shipping documents for all outbound loads.
- Process paperwork including but not limited to maintaining driver activities in computer systems, activity reports/trip documents, driver logs, fuel tickets, and other required paperwork.
- Perform other job-related duties and special projects as required.
- High school diploma/GED or equivalent work experience.
- 1-2 years of transportation, dispatching, terminal assistant, customer service or other related experience.
- Excellent written and verbal communication skills.
- Knowledge of DOT rules and regulations required.
- Strong customer service experience
- Strong working knowledge of technology within dispatch systems and Microsoft Office Suite.
Dedicated to Diversity
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