We recognize that through the transition period, you will have questions and concerns. It is important that we are aware of these concerns and get you the information you need as quickly as possible. The Ruan team is ready to support you and your family. Please use the following resources as contacts to get answers to your questions.

1. Ruan Operational Contacts

A Ruan manager will be available to you as a resource for any questions or concerns you may have as you make the transition to Ruan. While they may not have an immediate answer to every question, they will get the information or contact necessary to address your questions. 

  • Russell Hamm, Dedicated Transportation Manager, (540) 832-7615 ext. 1112

  • Dave Cochran, Start-up Manager, (480) 431-0770

  • Tony Karnes, Start-up Manager, (614) 203-5385

  • Chris Amirault, Dedicated Operations Leader, (540) 396-3692

  • Lucas Wolfe, Vice President of Operations, (515) 245-2532

2. Ruan's Human Resources Benefit Hotline (1-800-845-6675)

The Ruan Human Resources Hotline is staffed with experienced team members prepared and ready to address any questions you have regarding the Ruan-provided benefits package and other general employment or policy questions. Our hotline is staffed Monday through Friday from 8:30 a.m. to 4:30 p.m. CST. If you are unable to call during this time, please leave a message, and we'll call you back at a time that fits your schedule. Questions from spouses are welcome.

If you are unable to call during business hours, you may contact the Human Resources department by emailing with your questions.

  • Marla Fromm, Human Resources Business Partner, (515) 245-2454

  • Pat Petersen, Director of Human Resources, (515) 245-2742

3. Ruan Driver Recruiting Center (1-800-879-7826)

Our team of recruiting professionals is ready to answer any questions you may have regarding the onboarding process at Ruan. They are available if you have any questions about our online driver application or want to follow-up on the status of your driver application file. 

  • Mary Colwell, Driver Recruiting Specialist, (515) 235-4510

  • Kelli Boyle, Manager of Driver Recruiting, (515) 245-5469


Please visit this website for a comprehensive listing of Ruan's many benefits options.