2016 in Review: Ruan's Top Highlights

Dec 27, 2016 By:

As 2017 begins, we want to take some time to reflect on the past year and all we have to be proud of. Our team members’ accomplishments in 2016 truly embodied our Guiding Principles of Safety Focus, People First, Customer Satisfaction, Exceptional Performance and Continuous Improvement. We want to extend our sincerest gratitude to all of our employees, customers, industry leaders and advocates for making 2016 an outstanding year!

Launched New Intranet: The Hub!

In August, we announced the official launch of the Hub, Ruan’s new company-wide Intranet! 


The Hub features enhanced functionality for all Ruan team members, including drivers and technicians. The Hub is your destination for regular announcements, a learning management system and safety information.


Gonnerman Elected ATA Safety Council Treasurer

Ruan’s Vice President of Safety Lisa Gonnerman was elected treasurer of the American Trucking Associations’ (ATA) Safety Management Council Management Advisory Board. Over the next three years, she will advance to second vice chairman, first vice chairman and eventually national chairman.


Introduced New Clients and Experienced Exceptional Growth

Ruan experienced growth with current clients and welcomed several new Dedicated Contract Transportation and Supply Chain Solutions clients. We also added a warehouse to service new and growing Minnesota operations.

Named Eighth Driver of the Year and Third Terminal of the Year

Casey Jordan was named Ruan’s 2015 Driver of the Year in July after being selected from a pool of more than 4,400 professional drivers. Jordan, who operates out of T582 in Phoenix, AZ, has been with Ruan since 1996 and has logged more than 3.3 million miles during his 33 years as a professional truck driver. He serves Ruan’s dedicated customer Freeport McMoRan.

   2016 Driver of the Year Casey Jordan

Ruan honored the Austin, TX, terminal led in 2015 by Terminal Manager William Burns, as the 2015 Terminal of the Year. T230, which serves Whole Foods Market, was selected based on its demonstration of our Guiding Principles of Safety Focus, People First, Customer Satisfaction, Exceptional Performance and Continuous Improvement. The terminal was also recognized as a 2014 Terminal of the Year Region Winner.


Implemented FourKites Load Tracking to Gain Real-Time Visibility

Ruan selected FourKites to provide real-time load tracking across our business divisions of Dedicated Contract Transportation and Supply Chain Solutions. FourKites platform gathers real-time location information from more than 35 ELD/GPS providers and driver cell phones, including traditional flip phones. It combines that location information with traffic, weather and estimated driver hours of service to provide real-time ETA updates and exception management.


Raised More Than $157,000 during United Way Campaign

In late October, Ruan corporate team members joined forces to raise money for the United Way of Central Iowa. The Ruan team raised more than $157,000 during the 2016 campaign, and 219 people participated. In addition to monetary donations, team members hosted a community-wide food drive, Stuff the Truck, to benefit the Food Bank of Iowa.




Recognized as Industry Leader by Four Industry Publications

Ruan received the number 20 spot in Transport Topics’ list of the Top 50 Logistics Companies and number 38 on Transport Topics’ list of the Top 100 For-hire Carriers. Logistics Management awarded Ruan the Quest for Quality Award in their Bulk Motor Carriers category. The magazine also ranks the top for-hire carriers by sector, and Ruan was awarded the number five spot in the tank/bulk sector. Ruan landed in Inbound Logistics magazine’s unranked lists of the Top 100 3PL Providers, Top 100 Truckers and 75 Green Supply Chain Partners. Food Logistics named Ruan to their lists of Top 3PL & Cold Storage Provider Top Green Providers, 100+ Top Software and Technology Providers.


Hired Nearly 1,600 Professional Drivers

Despite the national driver shortage, Ruan hired nearly 1,600 professional drivers during 2016.

Our professional drivers are essential to our success, and we employ the finest fleet in the industry. Drivers are usually dedicated to a single customer; receive in-depth training; earn safety and employee recognition awards; and operate well-maintained, late-model equipment. This has contributed to a team of satisfied drivers, reflected in Ruan’s retention rate, which is five times the industry average.


Utilized the Ruan Recognition Program

Over the course of 2016, our team members prioritized recognizing outstanding performance through the Ruan Recognition Program. There were 82 Spotlight Awards, 82 Pacesetter Awards and 48 Extra Mile Awards. Congratulations to all those who received formal recognition for your hard work. We know that all team members deserve to be honored for the work, so continue to nominate your co-workers for this program!