Driver Training Specialist

Phoenix, AZ

Posted: 8/20/2019
Team Number:
Summary Information: Category: Operations - Location: Phoenix AZ
Driver Training Specialist - Phoenix, AZ

Responsible for facilitating driver orientation programs while maintaining and promoting a positive attitude and environment. Act as main on-site coordinator of driver training center for program participants. Execute routine training program, including materials, assessments, and evaluations.  Collaborate with team to monitor curriculum and make needed improvements based on changing regulations, policies, etc. Build and maintain relationships with internal subject matter experts and outside vendors to ensure appropriate support for all training programs and online learning resources. Help evaluate training effectiveness, and assist with modifications where applicable. 
Execute programs within budget.
  • Facilitate driver on-boarding training and orientation through a variety of instructional methods including face-to-face classroom, mobile devices, hands-on equipment training, etc. Use adult learning principles and industry best practices to create an engaging, effective learning experience for all participants.  Present information in a positive manner using a variety of instructional techniques and technologies.  Manage participant behaviors and disruptions to maintain a safe, effective learning environment for the larger group.
  • Act as on-site training coordinator for driver training center. Prepare facilities, equipment, materials, instructors, and participants for a successful training program. Ensure a successful overall training experience for participants, including hosting some evening activities, answering questions, ensuring transportation, etc.          
  • Monitor driver training center enrollment, and execute routine training schedule with a focus on continuous process improvement. Proactively communicate and collaborate with participants, their managers, safety, organizational development, and other stakeholders to ensure promotion and awareness of driver training center progress.
  • Ensure a positive overall training experience for participants, including some evening interactions, assisting participants who may have unique needs, etc.
  • Collaborate with others to monitor and continuously improve driver learning resources. Edit and revise materials as needed. Communicate changes to ensure standard training.
  • Develop and maintain a positive working relationship with on-boarding drivers. Interact with drivers with a focus on engagement and retention.
  • Perform other job-related duties and special projects as required. 
  • Bachelor’s Degree or equivalent work experience;
    Course(s) of study:  Transportation, Safety, Organizational Development/Adult Learning, Human Resources Management or related courses.
  • 3-5 years of experience and background should include knowledge of truck transportation and driver safety.  Must be experienced in facilitating classroom and hands-on training.  Requires excellent verbal and written communication skills, dynamic public speaking and facilitation/classroom management skills with the ability to effectively interact and facilitate learning with groups of all sizes using a variety of learning technologies.  Must be able to effectively build relationships with drivers, managers, facilitators, and build support for effective training programs. Must be able to perform effectively without direct supervision. Ability to work in a fast-paced, team environment, adapting quickly to change. Requires ability to balance dynamic workload and manage time appropriately. Demonstrated experience in driver orientation, safety, DOT preferred. Comfortable with training technologies.

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