Ruan's Value is Invaluable: Integrity

Apr 3, 2019 By:

Selecting a supply chain partner is a difficult decision for shippers. You want to ensure that a capable, experienced, and safe third-party logistics provider (3PL) is managing your loads—your hard work and dedication. Of course, no two 3PLs are the same, and many factors play into your decision. Your decision should go beyond the bottom line. Shippers might ask the following questions when selecting a company to manage their supply chain

  1. Does this provider have the experience to manage my supply chain efficiently?
  2. Will this 3PL do what’s right, even when no one is looking?
  3. Does the 3PL’s technology system allow for network optimization and visibility?
  4. Will my goods arrive safely and be handled with precision and respect?

Ultimately, a supply chain partnership is more than cost. It’s about added value. Ruan's Integrated Solutions offer it all, from Dedicated Contract Transportation (DCT) to Supply Chain Solutions (SCS) to Value-Added Warehousing (VAW). Through our superior technology, experienced, safe team members, and process focused on continuous improvement, we build the best solution possible for your business. In this four-part blog series, we’ll highlight ways that Ruan adds value in the areas of experience, integrity, technology, and safety.

A Transportation and Logistics Company with Integrity

Founded in Iowa in 1932, Ruan’s rich transportation tradition is built upon our Midwestern values and work ethic—a difference you’ll see the moment you partner with us. Ruan strives to develop and invest in innovations in technology, equipment, and safety, and we build teams of experts in all facets of supply chain management. Headquartered in Des Moines, IA, Ruan remains a family-owned company, led by our Chairman John Ruan III and CEO Ben McLean, part of the third generation of the Ruan family.  They continue to lead according to the principles set down by founder John Ruan nearly 87 years ago: integrity, hard work, innovation, quality customer service, and compassion.   

Everything we do is done with integrity. We want our customers and team members to know that we’ll do the right thing always, even when no one is looking. That means doing what we say we’ll do—and doing it well. Before contracts are even signed with potential customers, we provide a quote for our services that includes ALL costs and additional value. When you get your first invoice (one simple invoice for all services), there won’t be any surprises for costs associated with risk, driver recruiting, fuel, start up, purchased transportation, etc. So, as you’re comparing bids from carriers, make sure you’re looking at an apples to apples comparison. This level of transparency up front will carry throughout our partnership. What’s more, we know there’s no one-size-fits-all solution in today’s transportation and logistics marketplace. Our logistics engineers will build and quote a solution unique for your company, designed to drive out cost and increase efficiency. Our custom solutions will provide exactly what you need from our broad base of 3PL services—nothing more, nothing less.

When you choose to partner with Ruan, we know you’re trusting us with your hard work and well-being, which is a responsibility we take very seriously. Our driver hiring requirements are above industry average, and once hired, our professional drivers go through extensive training as part of our Megasafe Safety Program. When they hit the road with your product in tow, you can be confident it will arrive safely and efficiently. Ruan’s core carrier program ensures the safest and most reliable partner carriers are assigned to your loads. And our advanced technology allows our customers to know where their product is at all times because we believe visibility is important.  

We achieve our goals of getting our team members home safely and exceeding our customers’ expectations because we hold fast to the principles that have driven our company for 87 years.

Check back for more on leveraging our extensive transportation and logistics experience; our powerful technology and the experts behind it; and how safety is foundational to Ruan culture. 

Contact us today to learn how your company can benefit from a company that acts with integrity in everything we do.

Ultimately, the value we provide is invaluable.