Much of our strategy relies on effective communication. Ruan has 24/7 customer service for continuous support for shipment status updates and issues. For after-hours only, call Ruan customer service at 1-800-333-6121, option 5.
Our technology allows us to easily communicate with our carriers via the Ruan Carrier Portal, EDI, smart phones and Ruan's mobile app.
Providers with satellite capability will benefit from this real-time ability to communicate with our organization.