Ruan Resource Guide
We recognize through the transition period you will have questions and concerns we may not have fully addressed in the informational meeting or this website. It is important that we are aware of these concerns and get you the information you need as quickly as possible. The Ruan team is ready to support you and your family. Please use the following resources as contacts to get answers to your questions.
1. Ruan Operational Contacts
A Ruan manager will be available to you as a resource for any questions or concerns you may have as you make the transition to Ruan. While they may not have an immediate answer to every question, they will get the information or contact necessary to address your questions.
Chuck Robertson, Dedicated Transportation Manager (608) 240-1678 x208
Jen Olsen, Vice President of Operations (515) 245-2650
Chad Willis, Sr. Vice President of Operations (515) 245-2685
2. Ruan's Human Resources Benefit Hotline (1-800-845-6675)
The Ruan Human Resources Hotline is staffed with experienced team members prepared and ready to address any questions you have regarding the Ruan-provided benefits package and other general employment or policy questions. Our hotline is staffed Monday to Friday from 8:30 a.m. to 4:30 p.m. CST. If you are unable to call during this time, please leave a message, and we'll call you back at a time that fits your schedule. Questions from spouses are welcome.
You may also reach out to the following individual team members as needed.
If you are unable to call during business hours, you may also contact the Human Resources department by emailing ruanhr@ruan.com with your questions.
Please visit this website for a comprehensive listing of Ruan's many benefits options.
4. Ruan Driver Recruiting Center (1-888-879-7826)
Our team of recruiting professionals is ready to answer any questions you may have regarding the onboarding process at Ruan. They are available if you have any questions about our online driver application or want to follow-up on the status of your driver application file.
- Abby Foster, Dedicated Driver Recruiter (515) 245-2762
- Kelli Boyle, Manager of Driver Recruiting (515) 245-5469